Privacy Policy

Privacy Policy

Last Updated: 26/02/2025

1. Introduction
Epicmax ("we," "our," or "us") operates the website epicmax.co. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR).
If you have any questions, you can contact us at hello@epicmax.co.

2. Data Controller
The data controllers responsible for your personal data are:
  • UAB Epicmax Lithuania (Lithuania)
  • Epicmax Georgia LLC (Georgia)

3. Information We Collect: We collect the following types of personal data:
  • Personal Information: Name, surname, email, phone number, company name, job title, and project description (collected via website forms).
  • Technical Data: IP address, cookies, device information (collected via Google Analytics and Tag Manager).
  • Behavioral Data: Information about your interactions with our website (collected via analytics tools).
We do not collect payment information.

4. How We Collect Data We collect data through the following methods:
  • Website forms (e.g., contact forms and project inquiry forms).
  • Google Analytics and Google Tag Manager (for tracking website usage and performance).
  • Cookies (for analytics and functionality; see our Cookie Policy for more details).
  • CRM & Business Tools: We store business-related data in Pipedrive and Notion, strictly for internal analysis and business operations.

5. Purpose of Data Processing We use collected data for the following purposes:
  • Marketing: Email communication, remarketing, and promotional campaigns (with user consent).
  • Analytics & Improvements: Understanding website usage and optimizing our services.
  • Business Analytics: Managing business opportunities and interactions internally (stored in Notion and Pipedrive, without sharing with third parties).

6. Data Sharing & Transfers We do not sell or rent your personal data. However, we may share data with:
  • Google Analytics (for website traffic analysis; data may be processed outside the EU but is GDPR-compliant).
  • Pipedrive and Notion (for business analytics; data is processed in the US but these services comply with GDPR standards).
International Transfers: Since Notion and Pipedrive store data on servers in the United States, we ensure that these services comply with GDPR requirements, including Standard Contractual Clauses (SCCs) for data protection.

7. Data Retention Policy
  • Website form submissions (name, email, phone, company, job title, project description): Retained for 1 year unless the user becomes a client.
  • Google Analytics data (IP, cookies, device info): Retained for 14 months.
  • Email marketing data: Retained until the user unsubscribes.
  • Automated Deletion: We manually review and delete outdated data from our CRM and analytics tools according to the above retention periods.

8. User Rights Under GDPR You have the following rights regarding your personal data:
  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct any inaccurate or incomplete data.
  • Right to Erasure: Request the deletion of your data.
  • Right to Restrict Processing: Limit how we use your data.
  • Right to Data Portability: Obtain your data in a structured, machine-readable format.
  • Right to Object: Opt out of data processing for marketing purposes.
To exercise these rights, contact us at hello@epicmax.co.

9. Cookies & Tracking Technologies We use cookies for analytics and website functionality. Users can manage their cookie preferences via our Cookie Consent Banner.
For more details, refer to our Cookie Policy.

10. Security Measures We take the following steps to protect your data:
  • SSL encryption (HTTPS) to secure website communications.
  • Restricted data access (only authorized employees can access stored data).
  • Anonymized IPs in Google Analytics to enhance privacy.

11. Changes to this Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.
By continuing to use our website, you accept the terms of the updated policy.
For any questions, contact hello@epicmax.co.